Security

Purchases made here with us at Urban E Riders are 100% Secure. We use a third-party company called Pay Pal to fully ensure that your personal card information is always kept secure.

When you pay with PayPal, your financial information is never shared with us, and you can pay using only your email address and password.

Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation (GDPR) 2018.

We collect information about you for 2 reasons: firstly, to be able to process your order and secondly, to provide you with the most reliable service possible.

Obviously, we will give you the chance to refuse any marketing emails from us by simply clicking on the ‘Unsubscribe’ Link in our Emails.

The type of information we will collect about you includes:

  • Your Name
  • Address
  • Phone Number
  • Email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

3rd Parties

We use a few 3rd parties to help us run our business. For example, with regards to web hosting we use; Vonderbrand Ltd. For shipping; APC.

If you place an order through Urban E Riders website we pass on your provided contact details to the appropriate companies websites to allow us to process your order. We provide your name, address, email address and telephone number (when provided).

If you have any questions about privacy, please feel free to contact us at hello@urbaneriders.co.uk 

Our registered name with Companies House is MM Healthcare Ltd, Trading as Urban E Riders, company number 11852081, Incorporated 28th February 2019.